hi, today i bought a r4 ds ultra that is preloaded with games. when i inserted the r4 the icon was there at the dsi menu, but when i click it,is says that
"an error has occured. press &hold the power button to turn the system off pls see the nintendo dsi operations manual for help trouble shooting"
ive already tried what the manual says which is 2 turn the dsi off and wait 4 awhile then turn it back on to try again.they also say that if the prob. persists call the nintendo hotline.im just wondering is there a way to fix this thing without needing me to call them. is it because of the version of the dsi? my version is 1.4u.pls help me!