When i received this R4 card it came with no software although i saw some websites with the driver included. I tried to cut corners by watching the youtube videos and downloading the latest kernel such as 1.18 since it had the latest updated date. What this created was alot of frustrating downloads and deletions of several kernels after that to no avail......the same freezing loading screen would appear. Then i googled word by word the name of the R4 card and typed R4 UPGRADE REVOLUTION FOR DS NDSL/NDS... and i a file R4-III v3.10 kernel appeared as the first choice and boy did i feel stupid when all my problems were solved then. Hope this helps someone.......not all of us know there are many types of R4 cards etc.....Good Luck